Order Management Specialist with French and Spanish

Miejsce pracy : Łódź

Pracodawca : Clariant Services

Clariant is a focused, sustainable and innovative specialty chemical company based near Basel in Switzerland. Last year the company recorded CHF 4.4 billion in sales for its continuing businesses, harnessing the talents of its 17 000 employees across 50+ countries. Clariant’s portfolio is optimized for future growth, with a focus in three business areas: Care Chemicals, Catalysis and Natural Resources. We believe that our growth is all about our customers and their success. Investment in innovation capabilities and developing an inspiring environment for courageous and determined minds are therefore key to reaching our goal. Join us and help create sustainable value through chemistry for customers all over the globe.

 

Responsibilities: 

  • Taking care of good relations with Clariant’s customers
  • End-to- End Order Management 
  • ProcessCreate SAP orders Coordination of proper documents and information flowPlan, execute, coordinate & optimize daily exports
  • Perform claim management through the internal Quality Notification System
  • Assisting Clariant’s customers in solving problems and incidents

Requirements

  • Fluent French and Spanish
  • Good command of English language
  • Experience in customer service desk or logistic, export or supply chain area
  • Knowledge of SAP (SD module would be an advantage)
  • Excel, Word and Outlook professional working competency, CRM tools would be an advantage
  • Strong motivation to work and multitasking mindset
  • Pro-active customer approach and highly developed interpersonal skills
  • Teamwork spirit
  • Readiness for traveling (shorter and longer time)

Our Offer

  • Unique opportunity to have a substantial impact on end to end process in order management
  • An opportunity to be part of a team with great enthusiasm for the business and for delivering top class service
  • Work with talented and highly professional colleagues, in a culture that is collaborative, respectful and committed to your professional development
  • Career development within our organization Benefits package
OUR  BENEFITS
  • language supplement
  • flexible working hours + home office
  • language courses
  • workplace in Monopolis complex
  • Multisport Card
  • group insurance
  • internal and external trainings
  • healthcare

 

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